Sales and Customer Service training programmes that focus on integrity and helping the customers buy.

Sales and Customer Service teams have the opportunity to make a direct contribution to a company’s bottom line.  More than any other area, an immediate impact from training is possible and obvious.  The costs of sales training can be recovered with only a small percentage increase in sales in most companies.

Available Courses

Sales & Customer Service
Developing Essential Sales Skills

1 day in-house or 2 x half days virtual live classroom

Sales & Customer Service
Sales Skills and Strategy

2 day in-house training or 4 x half days virtual live classroom training

Sales & Customer Service
Cross-Selling and Upselling

2 x half-day virtual classroom or 1 day in-house

Sales & Customer Service
Developing Business – Consultative sales training for those in Professional Services

3 x half-day virtual classroom or 1 and half day in-house

Sales & Customer Service
Negotiation Skills

1 day in-house or 2 x half days virtual live classroom

Sales & Customer Service
Influencing and Persuading Customers

1 day in-house or 2 x half days virtual live classroom

Sales & Customer Service
Influencing Skills

1 day in-house or 2 x half-day virtual live classroom

Sales & Customer Service
Telesales for Success

1 day in-house

Sales & Customer Service
Cold Calling

3 x half-day virtual classroom or 1 and half day in-house

Sales & Customer Service
Persuasive Selling by Telephone

1 day in-house

Sales & Customer Service
Creating Sales People that Proactively Sell

1 day in-house or 2 x half days virtual live classroom

Sales & Customer Service
Sales and Price Negotiation Skills

2 x 3-hour sessions virtual classroom

Sales & Customer Service
Increasing your Sales Results

2 x 3-hour sessions virtual classroom

Sales & Customer Service
Key Account Management

2 day in-house or 4 x half days virtual live classroom

Sales & Customer Service
Smart Sales Prospecting

1 day in-house or 2 x half days virtual live classroom

Sales & Customer Service
Sales Time Management

2 x 3-hour sessions virtual classroom

Sales & Customer Service
How to Coach Salespeople

1 x half-day virtual live classroom

Our courses are designed to focus on improving confidence and providing alternative techniques.

We teach an approach of identifying and meeting customer needs with honesty and integrity in order to develop successful sales teams.  Questioning techniques help customers clarify their needs and issues associated with making a decision.  Our approach helps the sales person become a partner to the sales process, and a value added resource to the client.

Upcoming Courses
Get in touch via our contact form or call us on 01473 414 414