This course covers the general principles of learning and development and an insight into the training cycle. During the course presentation skills are also emphasised. The course is interactive and will cover the skills required to prepare, deliver and review training sessions.

As this course is a generic Train the Trainer, it is applicable to trainers in all areas of work who require an understanding of how to train individuals and groups. Managers and others who are required to impart knowledge in the workplace would also benefit.


By attending this virtual workshop, you will be able to –

  • Design training and set objectives for training programmes
  • Confidently deliver training to colleagues
  • Be able to get the best out of people in training
  • Be proficient as a transferor of knowledge
  • Deal with challenges that present in a training room


Why Train?

  • What is training?
  • The distinctions between training & learning
  • The skills trainers need

Planning and Preparing for a Training Session

  • Sources of material
  • Creating the right balance between listening and action
  • Trainer Notes
  • Handouts

Running a Training Session

  • Creating Rapport
  • Gaining participation and support
  • Dealing with resistance
  • Observing and giving feedback
  • Practical role-playing

The Skills of Training

  • Communications
  • Questioning and Listening
  • Designing a Training Session

How people learn

  • Setting learning objectives and Deciding on the structure
  • Training evaluation
  • Monitoring
  • Assessments


Have a question?

Let’s get this conversation started. Tell us a bit about your requirements and we’ll be in touch.

What you need to bring for these courses when delivered as a virtual classroom.

For virtual classroom courses, you will need:

  • Computer with Internet Access
  • Microphone and Headset
  • Webcam
  • Microsoft Teams
  • A dual monitor setup is recommended for IT training
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