Managing HR Investigations (for Businesses)

Overview

Being effective at managing HR investigations within a business environment is essential for maintaining efficiency, fairness, legal compliance, organisational reputation, and employee wellbeing.

The aim of this training is to ensure managers understand the legal, procedural and practical requirements involved in conducting investigations within the Company.

The training is very interactive with lots of group discussions. You will be given the opportunity to share your own experiences and have your questions answered.

Objectives

By attending this training, you will –

• Know how to manage an investigatory process in line with the business’ HR policiesand procedures.
• Know how to structure an effective investigation, including identifying key witnesses and using appropriate questioning techniques.
• Further develop interpersonal skills for effective witness interviews.
• Know how to establish key facts necessary for effective and accurate investigation reports.
• Appreciate the importance of the use of language used in an investigation report.
• Be able to carry out an effective investigation.

Content

• An overview of current disciplinary and grievance laws
• The ACAS Code of Practice
• Terms of Reference (purpose, scope, stakeholders, format and timescales)
• Risks and consequences e.g. delays, impact on individuals and colleagues, unconscious bias, confidentiality.
• A structured approach to managing investigations
• Roles and responsibilities within the investigation process
• Gathering evidence: uncontested, contested, gaps, facts and opinions
• Key attributes for successful evidence gathering
• Conducting investigation interviews and effective note‑taking
• The investigation report