This session explores Emotional Intelligence in the workplace and looks at how to improve EI for both you and the organisation as a whole.
The training will also cover emotional growth versus your personality, and what causes ‘mental blocks’.
How will it help you?
This training is the first step towards having greater awareness and control of how to express your emotions and manage interpersonal relationships.
- Recognising and understanding your own emotions and those of others
- The role of emotions and feelings in decision making
- EI theory for real world issues
- Emotional growth potential vs personality
- EI and the ‘mental block’
- Building Trust and Commitment