Course Overview

The world we live in is so unpredictable… At the beginning of 2020 who imagined that we would have experienced such significant change within only a few months?

Business has changed, perhaps forever, due to what happened during Covid-19. How do we, as business managers, reinvent our offerings and what can we do to overcome problems which arise from new business challenges?

You will learn techniques to be able to think creatively and generate new ideas. Established techniques to identify possible solutions to solve problems will also be covered during this training.


By attending this workshop, participants will –

  • Explore techniques to be able to think creatively and seek out new ideas.
  • Understand how to identify possible solutions to solve problems.


  • Defining a problem – its nature, scope and impact
  • Gathering and interpreting information
  • Creative and Lateral Thinking Techniques
  • Planning your resources
  • Evaluating options to make a decision
  • Reviewing the implementation of a decision
Have a question?

Let’s get this conversation started. Tell us a bit about your requirements and we’ll be in touch.

What you need to bring for these courses when delivered as a virtual classroom.

For virtual classroom courses, you will need:

  • Computer with Internet Access
  • Microphone and Headset
  • Webcam
  • Microsoft Teams
  • A dual monitor setup is recommended for IT training
Upcoming Courses
Get in touch via our contact form or call us on 01473 414 414