A follow-on from The Essential Tools for Managers Programme

Training Overview

To help strengthen your management skills, our Additional Tools for Managers training course is designed for experienced managers and will invest further in your development. So, whether you are looking to create a deeper connection with your team, generally manage more effectively or are interested in exploring leadership and management in more detail, this training could be for you.

This training can be taken as a follow-on programme to Adapt’s ‘The Essential Tools for Managers’ course, or for those who have been working in a management role and wish to further extend their knowledge and skill set.

It is designed to help you to become a more effective, agile and authentic manager. The training will give you the skills to transition from a manager to a highly effective leader of your team(s).

Course Pre-Requisites

Participants for ‘Open’ courses should have reviewed the outline of ‘Essential Tools for Managers’ training course and have working experience of the content covered in that course.

There are no pre-requisites for participants attending a ‘Closed’ company training programme.

Course Objectives

By attending this training course, you will be able to –

  • Reflect further on your management and leadership style and how it really impacts on your team.
  • Promote workplace integrity and encourage open communication within your team.
  • Set an example for others to observe and present them with a set of actions they can adopt for the greater good.
  • Keep your team engaged.
  • Influence the opinions and behaviours of others to achieve positive outcomes.
  • Learn ways to strategize to take advantage of opportunities.
  • Effectively and rationally resolve conflict which is detrimental to the business.
  • Understand the importance of Emotional Intelligence for Leaders – what it looks like, how you effectively develop it and how you can use it to support decision-making.
  • Recognise and use the elements of how we communicate effectively.
  • Increase skills levels and maximise knowledge transfer using coaching.

Course Content

Working with Others

  • Authentic Leadership
  • Essential Leadership Competencies – Being the leader that people will want to follow
  • Ethical Leadership – doing the right thing
  • What it means to be a Value-Based Leader
  • Managing Managers
  • Communication
  • Communication that supports action
  • Influencing styles and the principles of positive persuasion
  • The importance of building and maintaining trust
  • Supporting Wellbeing
  • Why promoting Mental Wellbeing is so important
  • Signs and symptoms of stress and anxiety, workplace factors and what to do about it
  • Monitoring employees who work remotely
  • Building resilience in your team
  • What to do when someone is off sick with stress or a mental health condition
  • Managing conversations using empathy, sympathy and non-judgemental questions
  • Practical steps to help individuals support their own wellbeing
  • Support structures for mental health

Self-Awareness, Accountability and Addressing Challenges

  • What is Emotional Intelligence?
  • Learning how to be more aware
  • How to improve your emotional intelligence
  • Building emotional intelligence
  • Managing conflict
  • Difficult conversations


Coaching for Performance

  • Benefits of workplace coaching and mentoring
  • Attributes of a good workplace coach or mentor
  • The Learning Steps
  • Building rapport and trust
  • Using the GROW Method and RADAR
  • Defining performance goals
  • Monitoring progress
  • Giving and receiving constructive feedback
  • Helping people to trust their own judgement and solve their problems
  • Setting Action Plans
Have a question?

Let’s get this conversation started. Tell us a bit about your requirements and we’ll be in touch.

What you need to bring for these courses when delivered as a virtual classroom.

For virtual classroom courses, you will need:

  • Computer with Internet Access
  • Microphone and Headset
  • Webcam
  • Microsoft Teams
  • A dual monitor setup is recommended for IT training
Upcoming Courses
Get in touch via our contact form or call us on 01473 414 414