A manager’s ability to recruit and select talent using inclusive techniques has a direct impact on the strength and diversity of an organisation’s workforce. Successful recruitment can lead to diverse teams who have the skills to be innovative and creative.

This training is for all managers who are involved in the recruitment process.


By attending this training, you will gain –

  • Increased knowledge of how employment legislation effects recruitment and selection decisions.
  • A deeper understanding of how to overcome unconscious bias and make impartial decisions that promote equality and diversity.
  • Improved confidence in selection decision making.


  • Challenges of the recruitment and selection process
  • Employment law and the Equality Act 2010
  • Avoiding discrimination in advertising
  • Biases impacting the recruitment process and how to mitigate the effects
  • Understanding the importance of a good candidate experience
  • Creating psychological safety in an interview setting
  • Being congruent and building rapport
  • Knowing what ‘not’ to ask to avoid discrimination
  • Listening with empathy
  • Inclusion factors
  • Giving feedback
Have a question?

Let’s get this conversation started. Tell us a bit about your requirements and we’ll be in touch.

What you need to bring for these courses when delivered as a virtual classroom.

For virtual classroom courses, you will need:

  • Computer with Internet Access
  • Microphone and Headset
  • Webcam
  • Microsoft Teams
  • A dual monitor setup is recommended for IT training
Upcoming Courses
Get in touch via our contact form or call us on 01473 414 414