Flexibility is our key to ensuring that our courses and programmes are of value to each participant.
This flexible approach encourages participants to use examples to discuss specific challenges, share ideas and encourage problem solving and to make content variations to make the programmes more relevant to individuals’ requirements so you’re not wasting time on topics that may not be relevant to you.
Available Courses
Practical Ways to Save Time Using ChatGPT and AI Tools
half-day virtual live classroom
Time Management
half-day
Professional Business Writing
half day
Growth Mindset
half-day
Creating a Positive Impression – CV Writing and Interview Skills
4 hours virtual live classroom
Dealing with Difficult Customers
half day virtual live classroom
Writing Effective Reports and Briefings
half day
Telephone Techniques
half day
Train the Trainer
1 day in-house or 2 x half days virtual live classroom
Professional Minutes Made Easy
half day
Customer Care Excellence
1 day in-house or 2 x half days virtual live classroom
Dealing with Difficult and Challenging Situations
1 day in-house training or 2 x half days virtual live classroom training
Developing Assertiveness and Personal Impact
1 day in-house or 2 x half days virtual live classroom
Professional Presentation Skills
1 day in-house or 2 x half days virtual live classroom
Mental Health Awareness – Mental Wellbeing at Work for Staff
1 day in-house or 2 x half days virtual live classroom
Dealing with Difficult Conversations at Work
1 day in-house or 2 x half days virtual live classroom
Stress Management
half-day (3 hours)
Developing Resilience
half-day (3 hours)
Communication Skills
1 day in-house or 2 x half days virtual live classroom
Solution Focused Approach
1 day in-house training or 2 x half days virtual live classroom training
Balancing Emotional Needs – a recipe for wellbeing
half day virtual live classroom
Emotional Intelligence
half-day (3 hours)
Dealing with Conflict
3 hours virtual live classroom
Mastering LinkedIn Success: Unleashing Your Potential
3 hours virtual live classroom
Projecting a Positive Image
half day
Social Media – Essentials
1 day in-house or 2 x half days virtual live classroom
Social Media – Advanced Skills
1 day in-house or 2 x half days virtual live classroom
Training Administration
1 day in-house or 2 x half days virtual live classroom