| Appraisal Skills |
| Assertiveness for Managers |
| Basic Employment Law |
| Change Management |
| Coaching for Performance |
| Equality and Diversity |
| Facilitating Effective Meetings |
| Finance for Non-Financial Managers |
| Recruitment and Selection |
| Stress Management |
| Supervisory Management |
| The Middle Managers Toolkit |
| Time Management for Managers |
| Access |
| AutoCAD Intermediate |
| AutoCAD Introduction |
| Crystal Reports |
| Excel |
| Lotus Notes |
| Microsoft Office Upgrade Courses |
| Outlook Advanced |
| Outlook Introduction |
| PC Awareness - Level 1 |
| PC Awareness - Level 2 |
| Powerpoint |
| Project Advanced |
| Project Introduction |
| Publisher |
| Sageline Accounts |
| Sageline Payroll |
| SharePoint Administration |
| Sharepoint End-User |
| VBA |
| Visio Advanced |
| Visio Introduction |
| Word |
| A+ |
| Active Directory |
| Configuring Windows Server 2008 Active Directory |
| Exchange 2000/2003 Administration |
| Exchange 2007 |
| Exchange 2010 |
| Introduction to PC Technology |
| MCDST |
| Microsoft Exchange Server 2010 |
| Network + |
| Oracle Database 10g: Administration |
| SQL 2005 |
| SQL 2008 |
| TCP/IP |
| Windows 7 |
| Windows 7 Enterprise Desktop Support Technician |
| Windows Desktop Support Skills |
| Windows SBS |
| Windows Server 2003 MCP |
| Windows Server 2008 Administration |
| Windows Server 2008 New Features |
| WLAN Networking |
| ITIL® Foundation V3 |
| PRINCE2® Combined Foundation and Practitioner |
| PRINCE2® Foundation |
| PRINCE2® Overview |
| PRINCE2® to Practical |
| Advanced Presentation Skills |
| Assertiveness |
| Business & Letter Writing |
| Cold Calling |
| Communication Skills |
| Creating Sales People that Sell! |
| Customer Care |
| Dealing with Aggressive Callers |
| Introduction to Marketing |
| Managing the Anger Habit |
| Minutes & Note-Taking |
| NLP |
| Participating Effectively in Meetings |
| Persuasive Selling |
| Presentation Skills |
| Presentation Skills for Sales People |
| Report Writing |
| Sales Skills and Strategy |
| Telephone Techniques |
| The Effective Receptionist |
| The Executive Secretary |
| The Training Administrator |
| Time Management |
| Train the Trainer |
| Requirements for Electrical Installations 3-days |
| Requirements for Electrical Installations 5-days |
| Working at Height |
PC Awareness - Level 2
Duration 1 dayIntroduction
This course will be relatively fast paced and is designed for those who already have experience if using personal computers who would like to reinforce and extend their knowledge. The course will also be of benefit to those who are self taught and who would wish to fill-in the gaps in their knowledge
Course Aims
By the end of this course delegates will be confident Windows users and proficient in the use of Outlook messaging options. Delegates will also be able to produce documents in Microsoft Word which include formatted text and spreadsheets in Microsoft Excel which include calculations and charts
Course Contents
Windows
A quick review of the basics
File Management
Outlook/Outlook Express
A recap of messaging options
Microsoft Word Highlights
Creating Documents
Editing Tools
Printing and formatting options
Saving/Closing/Opening files
Microsoft Excel Fast-Track
Quick Formatting Options
Printing
Constructing Formulas, functions and mathematical priorities
Reproducing data using charts
Excel Intermediate
Very knowledgeable, not stumped by any questions and flexible to diverge
Very knowledgeable, not stumped by any questions and flexible to diverge
Cory Bros
Excel Introduction
Created friendly working atmosphere, very knowledgeable
Created friendly working atmosphere, very knowledgeable
Billericay Dental
Microsoft Office 2007 Upgrade
All round excellence
All round excellence
Barker Gotelee
Bespoke Word and Excel Combined Course
Excellent, we got through everything that I particularly needed to know about, very well planned and executed tuition
Excellent, we got through everything that I particularly needed to know about, very well planned and executed tuition
Coping with Breast Cancer
Sage Line 50 Accounts
Very good. Worked closely with me so that I gained all the knowledge I needed from the course.
Very good. Worked closely with me so that I gained all the knowledge I needed from the course.
Bethesda Eventide Homes
Access 2003
Ivan (the trainer) showed great ability to deal with a wide range of queries and always did the little bit extra to make sure we learnt all we needed to.
Ivan (the trainer) showed great ability to deal with a wide range of queries and always did the little bit extra to make sure we learnt all we needed to.
British Energy







