| Appraisal Skills |
| Assertiveness for Managers |
| Basic Employment Law |
| Change Management |
| Coaching for Performance |
| Equality and Diversity |
| Facilitating Effective Meetings |
| Finance for Non-Financial Managers |
| Recruitment and Selection |
| Stress Management |
| Supervisory Management |
| The Middle Managers Toolkit |
| Time Management for Managers |
| Access |
| AutoCAD Intermediate |
| AutoCAD Introduction |
| Crystal Reports |
| Excel |
| Lotus Notes |
| Microsoft Office Upgrade Courses |
| Outlook Advanced |
| Outlook Introduction |
| PC Awareness - Level 1 |
| PC Awareness - Level 2 |
| Powerpoint |
| Project Advanced |
| Project Introduction |
| Publisher |
| Sageline Accounts |
| Sageline Payroll |
| SharePoint Administration |
| Sharepoint End-User |
| VBA |
| Visio Advanced |
| Visio Introduction |
| Word |
| A+ |
| Active Directory |
| Configuring Windows Server 2008 Active Directory |
| Exchange 2000/2003 Administration |
| Exchange 2007 |
| Exchange 2010 |
| Introduction to PC Technology |
| MCDST |
| Microsoft Exchange Server 2010 |
| Network + |
| Oracle Database 10g: Administration |
| SQL 2005 |
| SQL 2008 |
| TCP/IP |
| Windows 7 |
| Windows 7 Enterprise Desktop Support Technician |
| Windows Desktop Support Skills |
| Windows SBS |
| Windows Server 2003 MCP |
| Windows Server 2008 Administration |
| Windows Server 2008 New Features |
| WLAN Networking |
| ITIL® Foundation V3 |
| PRINCE2® Combined Foundation and Practitioner |
| PRINCE2® Foundation |
| PRINCE2® Overview |
| PRINCE2® to Practical |
| Advanced Presentation Skills |
| Assertiveness |
| Business & Letter Writing |
| Cold Calling |
| Communication Skills |
| Creating Sales People that Sell! |
| Customer Care |
| Dealing with Aggressive Callers |
| Introduction to Marketing |
| Managing the Anger Habit |
| Minutes & Note-Taking |
| NLP |
| Participating Effectively in Meetings |
| Persuasive Selling |
| Presentation Skills |
| Presentation Skills for Sales People |
| Report Writing |
| Sales Skills and Strategy |
| Telephone Techniques |
| The Effective Receptionist |
| The Executive Secretary |
| The Training Administrator |
| Time Management |
| Train the Trainer |
| Requirements for Electrical Installations 3-days |
| Requirements for Electrical Installations 5-days |
| Working at Height |
Guarantees
First Class Training and Development - RISK FREE!Unique 30 Day, 100% Guarantee
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Something is never good value for money if it doesn't achieve what you hoped. To
help you feel confident that this is money well spent and that you will get the
results you expect, we offer the peace of mind of our unique satisfaction guarantee.
If at the end of a programme or event you don't agree that the you learnt new skills
or discovered strategies that instantly make a difference or have improved your performance, then simply say so within 30 days, and we will either refund the course
fee in full, or train you on the next available programme free of charge.
What is more the decision on our effectiveness is yours.
Open Courses Guarantee
Adapt will never cancel a course due to lack of numbers so you have the peace of mind that once you have made the decision to book training you will not be inconvenienced because we are unable to fill the remaining course places.
Additional Guarantees and Benefits...
We can provide tailored content/material – we will custom design the role-plays, examples and exercises to meet your requirements at no extra cost (where applicable)
Adapt offers a six-month help-line on all courses – each delegate receives unlimited email or telephone support after they have attended a course on the topics covered. Whilst delegates are implementing what they have learned we will be there to help if they need us







