| Appraisal Skills |
| Assertiveness for Managers |
| Basic Employment Law |
| Change Management |
| Coaching for Performance |
| Equality and Diversity |
| Facilitating Effective Meetings |
| Finance for Non-Financial Managers |
| Recruitment and Selection |
| Stress Management |
| Supervisory Management |
| The Middle Managers Toolkit |
| Time Management for Managers |
| Access |
| AutoCAD Intermediate |
| AutoCAD Introduction |
| Crystal Reports |
| Excel |
| Lotus Notes |
| Microsoft Office Upgrade Courses |
| Outlook Advanced |
| Outlook Introduction |
| PC Awareness - Level 1 |
| PC Awareness - Level 2 |
| Powerpoint |
| Project Advanced |
| Project Introduction |
| Publisher |
| Sageline Accounts |
| Sageline Payroll |
| SharePoint Administration |
| Sharepoint End-User |
| VBA |
| Visio Advanced |
| Visio Introduction |
| Word |
| A+ |
| Active Directory |
| Configuring Windows Server 2008 Active Directory |
| Exchange 2000/2003 Administration |
| Exchange 2007 |
| Exchange 2010 |
| Introduction to PC Technology |
| MCDST |
| Microsoft Exchange Server 2010 |
| Network + |
| Oracle Database 10g: Administration |
| SQL 2005 |
| SQL 2008 |
| TCP/IP |
| Windows 7 |
| Windows 7 Enterprise Desktop Support Technician |
| Windows Desktop Support Skills |
| Windows SBS |
| Windows Server 2003 MCP |
| Windows Server 2008 Administration |
| Windows Server 2008 New Features |
| WLAN Networking |
| ITIL® Foundation V3 |
| PRINCE2® Combined Foundation and Practitioner |
| PRINCE2® Foundation |
| PRINCE2® Overview |
| PRINCE2® to Practical |
| Advanced Presentation Skills |
| Assertiveness |
| Business & Letter Writing |
| Cold Calling |
| Communication Skills |
| Creating Sales People that Sell! |
| Customer Care |
| Dealing with Aggressive Callers |
| Introduction to Marketing |
| Managing the Anger Habit |
| Minutes & Note-Taking |
| NLP |
| Participating Effectively in Meetings |
| Persuasive Selling |
| Presentation Skills |
| Presentation Skills for Sales People |
| Report Writing |
| Sales Skills and Strategy |
| Telephone Techniques |
| The Effective Receptionist |
| The Executive Secretary |
| The Training Administrator |
| Time Management |
| Train the Trainer |
| Requirements for Electrical Installations 3-days |
| Requirements for Electrical Installations 5-days |
| Working at Height |
Basic Employment Law
Duration 1 day
The aim of the course is to provide participants with an understanding of how the law affects the decisions that are made with regards to any employment related issues.
Course Content
The Relationship of Employer and Employee
Exploring what each party expects from the other either by expressed terms, stated in the contract of employment, or by implied terms, stated in the contract of employment, or by implied terms, e.g. an honest days work for an honest days pay.
The Employment Rights Act and the Employment Act
This will give a basic understanding of both Acts and how they will affect the contract of employment.
The Contract of Employment
This session will give the participants a better understanding of what should be contained within the contract in expressed terms.
Discipline and Grievance
Exploring the way in which companies handle discipline and grievance cases. This session will explore what is deemed fair dismissal from unfair. It will also consider constructive dismissal and the events that could lead to an employee leaving their place of employment. Participants will have the opportunity to read case studies and discuss possible outcomes.
Discrimination in Employment
This session will cover Sex Discrimination, Disability, Wages, Pregnancy and other forms of discrimination against employees.
Employment Tribunal and Appeals
This session will discuss the right of employees to take their employer to Tribunal if they believe they have been they have been unfairly treated. It will explore some of the tribunal cases over recent years and the decisions made.
Excellent – the most useful and relevant course I’ve ever attended
Very interesting and I saw things in myself that I didn't know were there







