Train the Trainer

Duration 2 days

The objective of this course is to equip delegates with the skills that will enable them to train colleagues proficiently and effectively to meet training requirements.

During the course delegates will practice setting learning objectives and will discover the basic principal of designing a training programme. They will review the importance of using appropriate language and behaviour to facilitate understanding and learning within the group and develop the ability to gain group participation and involvement.

Part of the course is spent using visual aids to support of the learning process, observing and giving feedback. Delegates will be required to prepare and deliver a short training session and design a Personal Development Plan

Course Content

Why Train?
What is training?
The distinctions between training & learning
Benefits of training
The skills trainers need

Planning and Preparing for a Training Session
Sources of material
Alternative ways of learning
Creating the right balance between listening and action
Trainer Notes
Handouts

Running a Training Session
Creating Rapport
Gaining participation and support
Dealing with resistance
Observing and giving feedback
Practical role-play

The Skills of Training
Communications
Questioning
Listening

Assertiveness
The course was just the right length; my attention was kept throughout the course. Carolyn is a very good trainer who is interested in delegates own situation

Port of Felixstowe

Corporate Telephone Techniques
Very Knoweldgeable. Brought group out of their shell.

Prospects Training Solutions

Introduction to HR
Very interesting course. I enjoyed discussing some of the case studies and subjects. Carolyn (the trainer) was very informative.

Anglia Care Trust