Effective Meetings - How to Participate with Confidence

Duration 1 day

Meetings are one of the most common forms of communication at work. They are also probably the most expensive. This one day course is for anyone new to attending meetings, those wishing to update their skills or who have never had any formal training. It will give delegates the skills and confidence to participate actively at a variety of meetings, give effective contributions and make the process more productive.

Course Content

The Objectives of the Meeting

The benefits of effective preparation
Why hold a meeting?
Who is attending and in what capacity?
The agenda
The time scale
Self-preparation

The Structure of the Meeting

Practices and procedures at formal meetings
Meeting terminology
The role of the Chairperson
Using the agenda and keeping to it
Distributing information

Contributing to the Meeting

Effective listening
Questioning skills
Focusing on the matter in hand
Assertive communication
Stating your case
Presenting to a group
Problem people
Confidentiality
Taking notes and recording action points

Assertiveness
The course was just the right length; my attention was kept throughout the course. Carolyn is a very good trainer who is interested in delegates own situation

Port of Felixstowe

Corporate Telephone Techniques
Very Knoweldgeable. Brought group out of their shell.

Prospects Training Solutions

Introduction to HR
Very interesting course. I enjoyed discussing some of the case studies and subjects. Carolyn (the trainer) was very informative.

Anglia Care Trust