| Appraisal Skills |
| Assertiveness for Managers |
| Basic Employment Law |
| Change Management |
| Coaching for Performance |
| Equality and Diversity |
| Facilitating Effective Meetings |
| Finance for Non-Financial Managers |
| Recruitment and Selection |
| Stress Management |
| Supervisory Management |
| The Middle Managers Toolkit |
| Time Management for Managers |
| Access |
| AutoCAD Intermediate |
| AutoCAD Introduction |
| Crystal Reports |
| Excel |
| Lotus Notes |
| Microsoft Office Upgrade Courses |
| Outlook Advanced |
| Outlook Introduction |
| PC Awareness - Level 1 |
| PC Awareness - Level 2 |
| Powerpoint |
| Project Advanced |
| Project Introduction |
| Publisher |
| Sageline Accounts |
| Sageline Payroll |
| SharePoint Administration |
| Sharepoint End-User |
| VBA |
| Visio Advanced |
| Visio Introduction |
| Word |
| A+ |
| Active Directory |
| Configuring Windows Server 2008 Active Directory |
| Exchange 2000/2003 Administration |
| Exchange 2007 |
| Exchange 2010 |
| Introduction to PC Technology |
| MCDST |
| Microsoft Exchange Server 2010 |
| Network + |
| Oracle Database 10g: Administration |
| SQL 2005 |
| SQL 2008 |
| TCP/IP |
| Windows 7 |
| Windows 7 Enterprise Desktop Support Technician |
| Windows Desktop Support Skills |
| Windows SBS |
| Windows Server 2003 MCP |
| Windows Server 2008 Administration |
| Windows Server 2008 New Features |
| WLAN Networking |
| ITIL® Foundation V3 |
| PRINCE2® Combined Foundation and Practitioner |
| PRINCE2® Foundation |
| PRINCE2® Overview |
| PRINCE2® to Practical |
| Advanced Presentation Skills |
| Assertiveness |
| Business & Letter Writing |
| Cold Calling |
| Communication Skills |
| Creating Sales People that Sell! |
| Customer Care |
| Dealing with Aggressive Callers |
| Introduction to Marketing |
| Managing the Anger Habit |
| Minutes & Note-Taking |
| NLP |
| Participating Effectively in Meetings |
| Persuasive Selling |
| Presentation Skills |
| Presentation Skills for Sales People |
| Report Writing |
| Sales Skills and Strategy |
| Telephone Techniques |
| The Effective Receptionist |
| The Executive Secretary |
| The Training Administrator |
| Time Management |
| Train the Trainer |
| Requirements for Electrical Installations 3-days |
| Requirements for Electrical Installations 5-days |
| Working at Height |
PRINCE2® Overview
Duration 1 DayTarget Audience
Delegates with limited or no experience of Project Management who will be working in a project / PRINCE2TM environment or alternatively delegates with knowledge of project management techniques who wish to obtain a good overview of PRINCE2TM
Prerequisites
There are no prerequisites, although exposure to project work will be beneficial.
Objectives
- To understand the fundamental principles of PRINCE2TM and how it can benefit you
- To be able to understand the terminology used in PRINCE2TM
- To gain understanding of the family of PRINCE2TM components and processes and how they should be tuned to your
needs
- To understand the roles and responsibilities of the participants in a PRINCE2TM run project
Course Content
Projects & Project Management
What is a project?
What is Project Management?
Why projects fail?
What needs to be controlled?
Introducing PRINCE2
Principles
Themes
Processes
Themes explored
Organisation
Business Case
Plans & Planning
Quality
Risk
Change
Progress
PRINCE2® Foundation
So knowledgeable he was a true expert and professional at all times. Pace really worked well for me. Brilliant learning - stretched my mind and added logic to approach
Homeserve
PRINCE2® Practitioner
Excellent. A lot to cram into 4 days and Andy did a sterling job.
Axa LM
PRINCE2® Foundation
A very enjoyable experience with a wonderful trainer who is warmly thought of by entire group
Homeserve
PRINCE2® Foundation
Sound, thorough knowledge, provided good tools and techniques to learn subject and help with examinations
Suffolk Constabulary
PRINCE2® Foundation
Excellent course instructor who helped me to understand the course content with his real-world examples from his previous experience in various industries and sectors. It really helped me to apply the course content. On the whole a very positive experience!’
Muntons
PRINCE2® Practitioner
Excellent Instructor – Extremely Knowledgeable. Very rewarding experience.
Thetford Academy
PRINCE2® Foundation
1st Class Course.
Willis







