| Appraisal Skills |
| Assertiveness for Managers |
| Basic Employment Law |
| Change Management |
| Coaching for Performance |
| Equality and Diversity |
| Facilitating Effective Meetings |
| Finance for Non-Financial Managers |
| Recruitment and Selection |
| Stress Management |
| Supervisory Management |
| The Middle Managers Toolkit |
| Time Management for Managers |
| Access |
| AutoCAD Intermediate |
| AutoCAD Introduction |
| Crystal Reports |
| Excel |
| Lotus Notes |
| Microsoft Office Upgrade Courses |
| Outlook Advanced |
| Outlook Introduction |
| PC Awareness - Level 1 |
| PC Awareness - Level 2 |
| Powerpoint |
| Project Advanced |
| Project Introduction |
| Publisher |
| Sageline Accounts |
| Sageline Payroll |
| SharePoint Administration |
| Sharepoint End-User |
| VBA |
| Visio Advanced |
| Visio Introduction |
| Word |
| A+ |
| Active Directory |
| Configuring Windows Server 2008 Active Directory |
| Exchange 2000/2003 Administration |
| Exchange 2007 |
| Exchange 2010 |
| Introduction to PC Technology |
| MCDST |
| Microsoft Exchange Server 2010 |
| Network + |
| Oracle Database 10g: Administration |
| SQL 2005 |
| SQL 2008 |
| TCP/IP |
| Windows 7 |
| Windows 7 Enterprise Desktop Support Technician |
| Windows Desktop Support Skills |
| Windows SBS |
| Windows Server 2003 MCP |
| Windows Server 2008 Administration |
| Windows Server 2008 New Features |
| WLAN Networking |
| ITIL® Foundation V3 |
| PRINCE2® Combined Foundation and Practitioner |
| PRINCE2® Foundation |
| PRINCE2® Overview |
| PRINCE2® to Practical |
| Advanced Presentation Skills |
| Assertiveness |
| Business & Letter Writing |
| Cold Calling |
| Communication Skills |
| Creating Sales People that Sell! |
| Customer Care |
| Dealing with Aggressive Callers |
| Introduction to Marketing |
| Managing the Anger Habit |
| Minutes & Note-Taking |
| NLP |
| Participating Effectively in Meetings |
| Persuasive Selling |
| Presentation Skills |
| Presentation Skills for Sales People |
| Report Writing |
| Sales Skills and Strategy |
| Telephone Techniques |
| The Effective Receptionist |
| The Executive Secretary |
| The Training Administrator |
| Time Management |
| Train the Trainer |
| Requirements for Electrical Installations 3-days |
| Requirements for Electrical Installations 5-days |
| Working at Height |
Network +
Duration 5 daysThe CompTIA Network+ qualification is recognised globally and attests to the holder’s basic competency in network planning, installation, troubleshooting, and general management. The Network+ training scheme consists of five days of classroom based hands-on workshop coupled with home study.
The workshop provides help and practice with exam techniques plus the theory tested in the exam. Delegates will work through a series of practical activities as they build up a network from scratch, install and configure network clients and servers, then securely attach the network to the internet. Typical software delegates will be exposed to include Windows 2003 and Windows 2008, Linux and Apple Macs. Documentation consists of a specially written commercial self-study guide, classroom notes, mock exam tests, labs and handouts
Topics covered in the workshop are:
Network Fundamentals
Network Elements
Physical Topologies
Physical Media
Common Network Connectivity Devices
The OSI model
Introduction to OSI
The Lower Layers
The Middle Layers
The Upper Layers
Real world Network Protocols
TCP/IP Fundamentals
Introducing TCP/IP
Transmission Control Protocol
Internet Layer Protocols
Application Layer protocols
Ports & Sockets
Understanding IP Addressing & Subnetting
Address Classes & CIDR
Proxying, NAT & Private ranges
VLANs
DNS resolution
TCP/IP Utilities
Arp
Netstat
NBTStat
FTP
PING
Tracert
Telnet
NSLookup
Network Operating Systems (NOS)
Windows Features, versions and usage
Novell NetWare
UNIX/Linux
Macintosh
Wired & Wireless networks
Pre-installation
Wireless networking & configuration
Network installation tools
WAN & Remote Access Technologies
RAS requirements
Connection methods
Protocols
Network Access & Security
Accessing Network resources
Managing Users accounts & Password Security
Firewalls
Typical hacker attacks
Encryption
Security Policies
Fault Tolerance & Disaster Recovery
Hot/Warm/Cold sites
Power management
Disk system tolerance
Backup/Restore methods
Virus protection
Network Troubleshooting
Narrowing down the problem
Troubleshooting steps
Resources
Tips
Windows Server 2008 New Features
Well run course, flexible, informal presentation style - good.
Well run course, flexible, informal presentation style - good.
SCDC
Transact SQL
Fit for purpose. Enjoyed Course Fully
Fit for purpose. Enjoyed Course Fully
Call Connection
MCDST
Friendly, informative and tailored to content and ability of delegates
Friendly, informative and tailored to content and ability of delegates
Circle Anglia







