Professional Minutes Made Easy

Duration 1 day

This one-day workshop is the ideal way to learn the skills of good minute taking.

It is both informative and practical with excellent back-up course notes to form a valuable reference source for the future.

A course that is completely up to date and suitable for all levels of personnel.

Course Content

Communication
Different types of note-taking - their purpose and for whom they are written
The importance of clarity in communication
The collection and classification of material
Improving listening, concentration and recall
Filtering information

Agendas and Minutes
Their importance and purpose
Structuring the Agenda
Taking Minutes
Composing Minutes

Organising the Meeting
Planning and preparation for the meeting
Collation of papers
Distribution
Almanacking
Liaising with the Chairperson

Assertiveness
The course was just the right length; my attention was kept throughout the course. Carolyn is a very good trainer who is interested in delegates own situation

Port of Felixstowe

Corporate Telephone Techniques
Very Knoweldgeable. Brought group out of their shell.

Prospects Training Solutions

Introduction to HR
Very interesting course. I enjoyed discussing some of the case studies and subjects. Carolyn (the trainer) was very informative.

Anglia Care Trust