Introduction to the Team Leader Role

Duration 2 days

Team leaders are the purest leaders in management. Often without any official hierarchy or authority they are responsible for delegating project tasks, assigning roles and achieving objectives. Even more important, as first among equals, they set the attitude and tone of a team, truly leading as much by example as any role in the company.

This course has been designed to help those in team leadership positions to enjoy and embrace the challenges of their role. Delegates will learn different leadership styles, and the situations appropriate to each, including delegation, coaching and building a consensus. Understanding the dynamics of successful teams and how to motivate team members is stressed.

Problem solving and decision making will be taught in the context of direct and indirect teams. Real situations from the delegates will be used to ensure application in the workplace is successful.

Team leaders biggest tool is their communication skills. Skills and tools to communicate effectively with senior managers, clients and the project team will be introduced and practised in real scenarios.

This course can be taught in 4 half days, 1 every two weeks or 2 full days, 1 day per month. A group of Team Leaders who take the training together will develop strong interpersonal dynamics that carry back to the workplace and strengthen their role across the organisation.

Course Content

What is Leadership
Role of the Team Leader
Responsibilities

Situational Leadership
Different styles and when to use them
How and when to delegate
Coaching
GAP Analysis
S.M.A.R.T
Role of Objectives

Make Me Tick!
Maslow’s Hierarchy
Whose Responsibility
Motivation Factors

Solving Problems/Making Decisions
The Basics
Creative Approaches
Analysis Tools

The Power of Teams
Vs the Individual
Effective Teams
Team Building

Communication Requirements
Question
Listening
Delivering Bad News
Difficult people and difficult situations

Essential Tools for Managers
Excellent – the most useful and relevant course I’ve ever attended

Permastore

Building an Effective Team
Very interesting and I saw things in myself that I didn't know were there

Colchester Borough Council