| Appraisal Skills |
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| Facilitating Effective Meetings |
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| A+ |
| Active Directory |
| Configuring Windows Server 2008 Active Directory |
| Exchange 2000/2003 Administration |
| Exchange 2007 |
| Exchange 2010 |
| Introduction to PC Technology |
| MCDST |
| Microsoft Exchange Server 2010 |
| Network + |
| Oracle Database 10g: Administration |
| SQL 2005 |
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| TCP/IP |
| Windows 7 |
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| ITIL® Foundation V3 |
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| PRINCE2® Foundation |
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| Advanced Presentation Skills |
| Assertiveness |
| Business & Letter Writing |
| Cold Calling |
| Communication Skills |
| Creating Sales People that Sell! |
| Customer Care |
| Dealing with Aggressive Callers |
| Introduction to Marketing |
| Managing the Anger Habit |
| Minutes & Note-Taking |
| NLP |
| Participating Effectively in Meetings |
| Persuasive Selling |
| Presentation Skills |
| Presentation Skills for Sales People |
| Report Writing |
| Sales Skills and Strategy |
| Telephone Techniques |
| The Effective Receptionist |
| The Executive Secretary |
| The Training Administrator |
| Time Management |
| Train the Trainer |
| Requirements for Electrical Installations 3-days |
| Requirements for Electrical Installations 5-days |
| Working at Height |
Exchange 2007 Installation & Administration
Duration 5 daysExchange 2007 Installation & Administration is a five day course which covers the tools and techniques necessary build and manage a simple Exchange 2007 based mail solution. You will start by learning about Mail Systems in general and Exchange in particular. You will become familiar with the Exchange Organisation and how it functions. You will look at networking, Active Directory and Windows 2003 Server from the focus of how these areas interact with Exchange. You will then progress to configuring the base operating system and installing Exchange 2007. Finally you will learn the steps needed to configure your new Mail system so that e-mail can be sent and received across the Internet. You will end this part of the course by considering how to upgrade earlier versions of Exchange.
Once you have a mail system running you will learn how to administer the system: you will discover how to manage Recipients, control storage, and configure the major Exchange Server roles.
Next you will consider the various clients available to Exchange you will look at setting up representative examples including Outlook Web Access (OWA).
Finally you will consider monitoring and troubleshooting Exchange server.
The course uses the “Lecture/Lab” format were you will be introduced to a topic by your Instructor and then have the chance to experiment on a working system usually guided by a written Lab or Exercise.
You will be encouraged to explore the subject in a “hands-on” way using the working network provided. You will work as part of a small team (typically two delegates) and have the use of two e-mail servers to experiment on. Occasionally you will link your system to that of other attendees to explore the implications of larger network models.
Documentation is included with the course, this consists of: a professionally written guide, hands-on labs, and handouts as necessary.
Target Audience
The following will benefit from this course:
Engineers and others charged with implementing an Exchange 2007 Mail solution
Network administrators and other support staff responsible for the day to day running of a Exchange 2007 based system
Network Managers seeking to understand the intricacies of Exchange and e-mail
Network Architects/designers who wish to understand the value Exchange may bring to their network
Those pursuing Microsoft Certification and requiring practical experience
Course Pre-requisites
You should be familiar with networks and networking and have an understanding of TCP/IP and the Internet
Course Content
Exchange & Mail Basics
This module acts as a foundation to the rest of the course. We will cover all the areas needed to provide you with a thorough understanding of all the activities that you will undertake with Exchange.
Major Topics
Networking: What you need to know
Common mail protocols
DNS in a Mail environment
Active Directory for Exchange
Internet Connectivity
Exchange - A brief primer
Exchange versions
Exchange 2007 - new features
Exchange Architecture
The Exchange Organisation
Management tools
Interactive: Testing connectivity, Configuring DNS, Testing Functional Levels, Operations Masters
Labs: Testing SMTP connectivity with Telnet, Using the Exchange Management Shell, Exploring Exchange Management Console
Installation
This section of the course looks at how to prepare a network and a server to receive Exchange then how to install the product.
Major Topics
Requirements to Install Exchange 2007
Understanding Server Roles
Installation Post-Installation
Migration overview
Labs: Pre-installation steps, Preparing the Forest, Installing Exchange 2007
Exercise: Planning an Exchange Solution
Managing Recipients
Recipients are objects that your Exchange system handles mail for. There are several types of recipients which you will examine. You will discover how to create and manage recipients.
Major Topics
Creating & configuring Mailboxes
Creating & configuring Users
Creating & configuring Groups Managing Address Lists
Public folder overview
Labs: Creating & Managing Recipients, Address Lists
Storage
Exchange 2007 holds mailbox data in a database - this part of the course looks at how you can create and manage these databases.
Major Topics
Storage Groups & Databases
Creating and Managing Storage Groups Creating & Managing Databases
Exercise: Planning a Storage Solution
Labs: Implementing Storage Groups, Mailbox and Public Folder databases
Managing Hub Transport Servers
Exchange 2007 introduced the concept of Server Roles. You will have been introduced to Server Roles in an earlier part of the course but now is the time to start delving into more depth. In this section you will look at the Hub Transport Server and discover how to manage it.
Major Topics
Exchange 2007 Transport Architecture
Inter & Intra Site communication configuration Connecting to the Internet
Managing Transport Servers
Lab: Examining the Transport Server
Lab: Configuring & Testing Internet connectivity
Client Access Servers
In this section of the course you will look at how to configure Exchange 2007 to accept client connections. You will be looking at the Server end of the process, a later part of the course will examine the clients themselves. A major emphasis will be on Outlook Web Access which has received significant changes in Exchange 2007.
Major Topics
Outlook Web Access
ActiveSync (overview) POP & IMAP
Outlook Anywhere
Lab: First look at Outlook Web Access
Lab: Advanced OWA configuration
Lab: Disabling OWA SSL
Lab: Setting up POP and IMAP access
Lab: Installing Outlook
Edge Transport Servers & Unified Messaging Overview
The Edge Transport Server sits between your internal mail system and the Internet and will be of interest to larger Exchange systems (with a bigger budget). Unified Messaging (UM) is a new capability to Exchange which allows you to hold voice mail, fax and traditional e-mail all in a single mailbox. UM is a very complex topic and requires dedicated hardware to implement. Both these roles will be covered in outline so that you can understand the topics enough to see if they would benefit your organisation.
Major Topics
Edge Transport Concepts Installation
UM Architecture
Installing & Enabling UM UM Objects
UM Users
Lab: Configuring UM on Exchange 2007
Securing Exchange 2007
Now that you have a working mail solution it is time to turn your attention to maintaining and securing the system. Security is woven into the course however this section brings several topics together. You will also be looking at (and working with) the Security Configuration Wizard
Major Topics
Security concepts
Security Configuration Wizard Securing Exchange Server Roles
Lab: Running the Security Configuration Wizard
Backup & Recovery
Previously you learned about the Exchange 2007 storage system, now is the time to look at how to backup and restore databases.
Major Topics
Database architecture
The Backup process
The Restore process Server role backup requirements
Advanced techniques
The Troubleshooting Assistant
Lab: Backing up & Restoration
Practical: Repairing a damaged database
Monitoring & Performance tuning
Monitoring is an essential maintenance skill. In your final session you will consider ways of measuring Exchange 2007 performance with the aim of maximising it’s response time . You will run two of the Wizards that Exchange 2007 offers and consider the information that they provide
Major Topics
Exchange Best Practices Analyser
Performance Monitoring Basics
Using Exchange Server Performance Monitor System Monitor
Exchange System Server Performance Troubleshooting Analyser
Lab: Running the Exchange Best Practices Analyser
Lab: Exchange Server Performance Monitor
Lab: Exchange System Server Performance Troubleshooting Analyser
Appendix A: Active Directory overview
Follow on courses
Windows Network Management & Administration 3-5 days
TCP/IP 3-5 days
Active Directory & Group Policy 3 days
Exchange Installation & Upgrade workshop (1-2 days)
Windows Server 2008 New Features
Well run course, flexible, informal presentation style - good.
Well run course, flexible, informal presentation style - good.
SCDC
Transact SQL
Fit for purpose. Enjoyed Course Fully
Fit for purpose. Enjoyed Course Fully
Call Connection
MCDST
Friendly, informative and tailored to content and ability of delegates
Friendly, informative and tailored to content and ability of delegates
Circle Anglia







