| Appraisal Skills |
| Assertiveness for Managers |
| Basic Employment Law |
| Change Management |
| Coaching for Performance |
| Equality and Diversity |
| Essential Skills of Project Management |
| Facilitating Effective Meetings |
| Access |
| AutoCAD Intermediate |
| AutoCAD Introduction |
| Crystal Reports |
| Excel |
| Lotus Notes |
| Microsoft Office Upgrade Courses |
| Outlook Advanced |
| Outlook Introduction |
| PC Awareness - Level 1 |
| PC Awareness - Level 2 |
| Powerpoint |
| Project Advanced |
| Project Introduction |
| Publisher |
| Sageline Accounts |
| Sageline Payroll |
| SharePoint Administration |
| Sharepoint End-User |
| VBA |
| Visio Advanced |
| Visio Introduction |
| Word |
| A+ |
| Active Directory |
| Configuring Windows Server 2008 Active Directory |
| Exchange 2000/2003 Administration |
| Exchange 2007 |
| Exchange 2010 |
| Introduction to PC Technology |
| MCDST |
| Microsoft Exchange Server 2010 |
| Network + |
| Oracle Database 10g: Administration |
| SQL 2005 |
| SQL 2008 |
| TCP/IP |
| Windows 7 |
| Windows 7 Enterprise Desktop Support Technician |
| Windows Desktop Support Skills |
| Windows SBS |
| Windows Server 2003 MCP |
| Windows Server 2008 Installation & Management |
| WLAN Networking |
| ITIL® Foundation V3 |
| PRINCE2® Combined Foundation and Practitioner |
| PRINCE2® Foundation |
| PRINCE2® Overview |
| PRINCE2® to Practical |
| Advanced Presentation Skills |
| Assertiveness |
| Business & Letter Writing |
| Cold Calling |
| Communication Skills |
| Creating Sales People that Sell! |
| Customer Care |
| Dealing with Aggressive Callers |
| Introduction to Marketing |
| Managing the Anger Habit |
| Minutes & Note-Taking |
| NLP |
| Participating Effectively in Meetings |
| Persuasive Selling |
| Presentation Skills |
| Presentation Skills for Sales People |
| Projecting a Positive Image |
| Report Writing |
| Sales Skills and Strategy |
| Telephone Techniques |
| The Effective Receptionist |
| The Executive Secretary |
| The Training Administrator |
| Time Management |
| Requirements for Electrical Installations 3-days |
| Requirements for Electrical Installations 5-days |
| Working at Height |
Access Advanced 2000/XP/2003
Duration 1 dayDesigned for
This course is for experienced users who wish to extend their knowledge further and for those who are responsible for maintaining databases for other users
Pre-requisites
Delegates should have attended the introductory course or have been using the software for at least three months and have an understanding of tables, queries and reports before attending this course to fully benefit
Course Aims
By the end of this course delegates will be able to design a relational database, write complex queries and create advanced forms and reports. In addition they will be able to develop more sophisticated database models for use in a multi-user environment
Course Content
A Review of the Basics
Indexes
Hyperlinks
Macros – Creating, Events, Grouping, Conditional
Setting up Menu Systems
Creating Custom Menus
Creating Option Buttons, Combo and List Boxes
Startup
Switchboard Manager
The Need for Security
Activating Log On Procedure
Setting up User/Group Accounts
Determining who has access to the data and assigning permissions
Qualificationsfor team leaders
and first line
managers
ILM Endorsement refers to bespoke programmes that have some form of assessment and are approved as ILM Endorsed Awards. Call or contact Adapt to discuss your specific requirements
Looking for a bespoke programme which has been approved by ILM but doesn’t have an assessment process? Choose Adapt to design a programme for an ILM Development Award
What they said about ...
ILM Level 3 Award in First Line Management
Jane is an excellent trainer and explained everything very clearly, excellent course with content well explained
The trainer answered all my questions superbly, very comprehensive on the detail of the course
Very knowledgeable and helpful and understanding and re explaining
Very good course which has taught me how to talk and deal with my team
Kept interesting and fresh throughout. Easy to stay attentive
ILM Level 3 Award in First Line Management
Jane is an excellent trainer and explained everything very clearly, excellent course with content well explained
The trainer answered all my questions superbly, very comprehensive on the detail of the course
Very knowledgeable and helpful and understanding and re explaining
Very good course which has taught me how to talk and deal with my team
Kept interesting and fresh throughout. Easy to stay attentive







