Business Writing

1 Day

Introduction

Designed to assist staff within an organisation to produce well-written business documents, including letters, reports and emails.  Our trainer’s professional approach will enable participants to produce documents that are clear, concise and effective by adopting a systematic approach.

Programme Objectives

The course aims to enable participants to learn and practice the skills and techniques needed to plan, structure and write business correspondence and reports. Emphasis is placed on determining clear objectives and giving participants increased confidence in their writing abilities.

Programme Content

Using Plain English

• The “ABC” of modern business writing- Accurate, Brief and Clear
• Sentence structure – active and passive
• Avoiding negative language
• Syntax
• Punctuation, including the use of the apostrophe
• Commonly-confused words
• Grammatical pitfalls

 Professional Letter-Writing

•  Letter Formats
• Structuring Correspondence
• Creating a Professional Image

 Report-Writing

•  Planning a Report
• Establishing the Purpose
• Reader analysis
• Organising the material
• Report Structure

Emails

• Construction, Content and Clarity